Shipping & Returns

 

Shipping Information

We guarantee to process and ship all in stock items within 1-3 business days.

United States Shipping Rates
USPS Priority 2-day: FREE

For express shipping and international orders, please email us at anna@benadondesigns.com.

 

Return and Refund Policy

Thank you for shopping at Benadon Designs.

If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unworn and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt of proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Benadon Designs is not responsible for lost or stolen items. We recommend all returned items are  insured and sent using a delivery confirmation.

Contact Us

If you would like to return or exchange an item, please email us at anna@benadondesigns.com to begin your return request.  Please provide your name, address, order number and reason for exchange or return.